Ottomate

Ottomate

Share this post

Ottomate
Ottomate
Uber Eats VP Shares Labor-Saving Secrets
Copy link
Facebook
Email
Notes
More

Uber Eats VP Shares Labor-Saving Secrets

Tune in: David Meers, Erewhon's Kabir Jain and local shopper Mariana Rossi

Otto's avatar
Otto
Mar 14, 2023
∙ Paid
1

Share this post

Ottomate
Ottomate
Uber Eats VP Shares Labor-Saving Secrets
Copy link
Facebook
Email
Notes
More
Share

Uber Eats clearly has its eyes on competitors like DoorDash and Instacart, as the company’s recent announcements have made clear.

Uber’s Head of Grocery + Retail Fulfillment Products David Meers made a number of announcements from the Curbivore stage to highlight the company’s improvements to its grocery shopping experience, as the company moves beyond delivering restaurant meals. The key updates include:

  • Out of stock items - suggesting ideal alternatives to shoppers when they can’t find the preferred item

  • Digital payments - allowing shoppers to pay with a virtual Apple or Google Pay credit card

  • Order details - adding clarity to shoppers’ instructions to speed up cart fulfillment.

More labor upfront means less labor down the line

David was joined by an Uber Eats shopper, as well as Kabir Jain, the Chief Growth Officer of LA’s celebrated regional grocery chain Erewhon Market, on March 3rd. The conversation touched on a number of behind-the-scenes secrets to Uber Eats’ growth, touching on a number of labor saving processes.

Keep reading with a 7-day free trial

Subscribe to Ottomate to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
A guest post by
Otto
Your go-to source for restaurant and delivery news
Subscribe to Otto
© 2025 Ottomate
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share

Copy link
Facebook
Email
Notes
More