If you want to understand the role of technology in restaurants, then there is no better person to talk with than Kristen Hawley. In addition to being a freelance journalist who covers tech in restaurants, she is also the founder and writer of the excellent Expedite newsletter.
So as I was bringing the OttOmate podcast back to life, I couldn’t think of a better guest for its return. In today’s discussion we talk about restaurants being at the “healthy curiosity” phase of adoption, why we’re seeing server robots pop up in smaller markets, and why restauranteurs might be interested in getting exo-skeleton type suits for their staff.
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